Holiday Operating Hours
Showroom & Dispatch Lead times
As we head into the holiday period, we wanted to share a quick update on our operating and dispatch times.
Ochre Lane is a small, founder-led team, and while we’ll be taking a short, well-deserved break over the holidays, we’ll still be dispatching orders on our scheduled opening days.
Warehouse & Dispatch Dates
Orders will be packed and shipped only on the days our warehouse and showroom is open.
Please note that we do not operate or dispatch orders on weekends or public holidays.
During peak sale periods (including Boxing Day), dispatch times may be slightly longer than usual due to high order volume — we truly appreciate your patience and understanding during this time.
Monday 22 Dec 9am - 3pm
Tuesday 23 Dec 9am - 3pm
Wednesday 24 Dec (Christmas Eve) 9am - 12pm
Thursday 25 Dec (Christmas Day) CLOSED
Friday 26 Dec (Boxing Day) CLOSED
Saturday 27 Dec CLOSED
Saturday 28 Dec CLOSED
Monday 29 Dec 9am - 3PM
Tuesday 30 Dec 9am - 3PM
Wednesday 31 Dec CLOSED
Thursday 1 Jan CLOSED
Friday 2 Jan 9am - 3PM
Saturday 3 Jan CLOSED
Sunday 4 Jan CLOSED
Monday 5 Jan 9am - 3PM
(Normal Trading)
Customer Service
Our customer service team will be checking emails periodically during the holiday period. Responses may take a little longer than usual, but rest assured we’ll get back to you as soon as possible once we’re back online.
Thank You
Thank you so much for supporting a small business — your patience allows our team to rest, reset, and come back refreshed for the new year.
We’re so grateful to have you as part of the Ochre Lane community.
If you have any questions regarding your order, please reach out to us via email and we’ll be in touch as soon as we can.
Warmly,
The Ochre Lane Team

