At Ochre Lane, we know how important it is for your holiday gifts to arrive on time, and we truly value your support during this busy season. While we work hard to ensure your orders are dispatched as quickly as possible, it’s also one of the busiest times for postal services and couriers. To help you plan ahead, here are some key things to keep in mind when shopping with us this holiday season.

Holiday Trading

The Ochre Lane showroom + warehouse will be operating on our usual trading hours until Monday December 23rd.

MONDAY - FRIDAY - 9AM - 3PM
WEEKENDS - CLOSED

All click & collect orders will need to be picked up by Monday December 23rd if you intend to gift them on Christmas Day.

Our team will be taking a short break from December 24th - December 29th to spend time with our families. Orders made during this time will be dispatch when the dispatch team returns on January 30th. However our customer service & Currumbin Showroom will be available periodically during this time.

Customer Service & Showroom Hours

MONDAY 23/12 - 9AM - 3PM
CHRISTMAS EVE, CHRISTMAS DAY & BOXING DAY
CLOSED
FRIDAY 27/12 - 9AM - 3PM
WEEKENDS - CLOSED

MONDAY 30/12 - 9AM - 3PM
NYE & NEW YEARS DAY - CLOSED
THURSDAY 2/1 - 9AM - 3PM
FRIDAY 3/1 - 9AM - 3PM

We will resume normal trading hours January 6th, 2025.

As we endeavour to response to all customer service emails in a timely manner, our team will be significantly smaller during this time and we appreciate your patience during this busy period.